The Twin Valley Bank

ATM Locations

West Alexandria
New Lebanon 
Gratis
Eaton


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Effective 10/4/2021

Our Branch Lobbies will Reopen

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Important Notice

about our Website

We are excited to announce our newly enhanced website coming on Monday, November 15, 2021! Our website will be changing from a .com domain to a .bank domain. We will also be enhancing our online banking and bill payment systems along with our mobile app.

Online banking and bill payment customers will receive additional notifications regarding changes to our online banking system in the coming weeks.

Please review the following information regarding our .bank enhancement:

Change you will see in the web address:

 twinvalleybank.com will become twinvalleybank.bank

Anything you need to do differently?:  

Once our new .bank domain is live you will be automatically forwarded to the new domain extension. Please update your bookmarks and favorites with the new web address.

Online banking and bill pay customers will receive additional notifications in the coming weeks.

Why the change in web domain?

Enhanced Security - the .bank domain is governed to offer a trusted, verified, more secure and easily identifiable location on the internet for financial services and the customers we serve.

.Bank domains are verified - Only legitimate members of the banking community are awarded a .bank domain name.

Strong Encryption - .bank offers security that protects the content of data in web browser communications creating a more secure site.

Email Authentication - .bank utilizes domain based message authentication giving your email service provider a higher assurance that mail originating from a .bank domain in fact came from our organization, not a malicious actor.

Cybersecurity - Cybersecurity is an ongoing issue for our society today. Protecting ourselves from fraud, identity theft, phishing emails, account takeover and more has never been more prevalent. Our conversion to a .bank domain from a .com is just one more way we want to help keep you and your account safe!

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COVID-19: Financial tips, digital banking options, and what we can do to help.

With the spread of Coronavirus (COVID-19) across the globe, and Governor DeWine’s recent executive order, many are wondering what this means for their finances and bank accounts. We’re here to help – don’t panic!

Here are a few ways you can take a proactive approach to be financially prepared for this pandemic, and beyond.  

1. Utilize our digital banking Services

If you haven’t taken advantage of our Online and Mobile banking services, or enrolled in eStatements, the midst of this pandemic is certainly a good time to start.  Bank from the convenience and safety of your home, with a full suite of services that allow you to:   

  • Check account balances 24/7
  • Transfer money between accounts
  • Pay bills, schedule payments and view payment history
  • Enroll in and view eStatements
  • Stop payments

If you are not yet enrolled in these services, please give us a call and we can help to get you set up: 937-839-4628.

TVB also offers Telebank, a phone banking service, that allows users to dial in to a toll-free number, and:

  • Check account balances
  • View account history
  • Transfer funds and make payments
  • Stop payments or hear scheduled transfers

Call our toll-free Telebank number at 1-877-882-2651

2. Enroll in direct deposit

 If your employer offers direct deposit, and you don’t have it set up already, consider taking advantage of this free, convenient and secure way to receive your monthly paycheck. Your funds will automatically be deposited into the account of your choice, which takes much less time than cashing a paper check, and leaves you one less errand to run.

3. Create an Emergency Fund

 A good rule of thumb for general financial health is to create a savings that can cover 3-6 months’ worth of expenses, and cover life’s unexpected events, such as medical or dental emergencies, loss of income, car troubles, and any other general needs. It’s never too late to start one – and even small amounts can help. Every little bit adds up!

4. Keep a small amount of cash on hand.

 It’s never a bad idea to keep a small amount of cash handy, but remember that your bank is the safest place to store your money. Checking, Savings, and Money Market accounts and CDs are all insured by the FDIC, at up to $250,000, which means that your money is protected.

5. Make a list of important financial contacts and gather financial documents.

 To save yourself the stress of searching for it later, make a list of the financial institutions you bank with, and any important account numbers for bills you regularly, such as mortgage loans, auto loans, credit cards, and any other monthly bills.

Gather important documents, such as financial, insurance or medical records, and store them in a safe, secure location, like a fire- and waterproof safe. Creating electronic, password protected versions of your documents as backups is always another helpful precaution that can give you peace of mind.

 

 

Please see the Debit Card Tab for more information

 

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